A food and beverage operator opening a new location inside Terminal 2 at Raleigh-Durham International Airport (RDU) did not have an existing site to retrofit. They had construction plans. Turning Point came in at the blueprint stage, before a single cable was pulled, and engineered the entire technology footprint from the ground up: where every network drop would land, how payments would run, and how the location would connect back to its support office elsewhere in the airport.
Designed from the plans, not bolted on afterward
Working directly from the general contractor’s drawings, we specified all 96 network drops the location would need in one pass, every service accounted for: point of sale, surveillance, wireless, AV, digital menu boards, and IP telephony. Designing the cabling from the plans meant the right port was waiting in the right place on day one, with nothing improvised after the walls went up.
To connect the storefront to its support office on another level of the airport, we ran the location over RDU’s fiber backbone and brought both endpoints onto a single network, segmented by VLAN. Point of sale, cameras, and phones each live on their own isolated segment across both sites.
Payments on the POS they already run
The location runs Aloha, processing through Global Payments. We did not sell them a point of sale platform; we deployed the payment infrastructure underneath the one their operation already runs on. Card traffic rides a dedicated, isolated network of its own, walled off from guest and corporate wireless, which keeps cardholder data out of scope of the rest of the environment.
One stack, one network, one number to call
Beyond payments, the buildout covered the full operation:
- Network and Wi-Fi: a corporate network for staff and operations, plus a separate guest Wi-Fi behind a captive portal, with the Aloha payment network isolated from both.
- Surveillance: more than twenty cameras covering the front of house, service areas, and points of sale.
- AV and sound: distributed Q-SYS audio with wall-mounted IP touch control, plus televisions driving digital menu boards and bar screens for live sports.
- Telephony: IP phone service for the location, on the same managed backbone as everything else.
The result
The location opened on schedule and on budget, with every system live from day one. Since launch it has not had a single interruption to one payment or one service. One integrator designed it, built it, and stands behind it, with payments and the platform it runs on both backed by 24/7 support.