The challenge
A high-volume food-and-beverage concession operation at Burbank Airport, run by MCS, was processing a heavy load of simultaneous transactions across its terminals during peak travel hours. Processing speed under that concurrent load was the critical constraint: any slowdown at the point of sale means longer lines and lost sales in an environment where passengers have a flight to catch. The operation runs on Aloha, and switching POS software was never on the table. The terminals and payment hardware needed to be modernized and brought into full PCI DSS 4.0 compliance without taking a single register offline during operating hours.
The solution
Turning Point handled the engagement end to end as an authorized Global Payments partner.
Before touching the floor, our team pre-configured every terminal against the client menu and operational data the client provided, so each unit arrived ready for its exact station. We deployed 32 PAX semi-integrated EMV terminals with point-to-point encryption (P2PE), working alongside the existing Aloha environment rather than replacing it. Because P2PE takes cardholder data out of the merchant environment, the deployment also closed the path to full PCI DSS 4.0 compliance.
The entire cutover, all 32 terminals, was executed in a single overnight window. Staff arrived to a fully configured, tested, and live payment floor the next morning, with no interruption to operating hours.
The results
The deployment cleared the operation’s hardest requirement: processing speed held up under the heavy volume of simultaneous transactions at peak, with throughput no longer a constraint at the point of sale. The cutover was completed in one night with zero downtime, and the operation came out fully PCI DSS 4.0 compliant.
Beyond the terminals themselves, integration with the operation’s third-party platforms and its reporting and payroll systems was a key part of the engagement, so the new payment hardware fed cleanly into the systems the business already relied on.
Technology and partners
Global Payments (processing), PAX semi-integrated EMV terminals with P2PE, deployed on the existing Aloha environment. PCI DSS 4.0 compliance through P2PE and network segmentation.