The Improv, the national comedy club chain, was running Aloha across more than twenty locations with two problems hiding in plain sight: the operation was not PCI compliant, and it was paying more than it needed to on every card transaction. Both are the kind of thing that quietly costs a multi-location business money and exposure until someone looks at the payment layer specifically.
PAX at every station, at no hardware cost
Turning Point deployed PAX payment terminals at every station across the chain, at no hardware cost to the operator. We did not replace the point of sale they run; Aloha stayed, and the new terminals dropped in underneath it. The locations kept working the way the staff already knew, with modern EMV hardware doing the part that touches the card.
Processing through Global Payments
We moved their card processing to Global Payments, which cut their processing costs significantly across the chain. For a business running more than twenty locations, a lower rate on every transaction compounds into real money over a year, without changing a thing about how each club takes an order.
Compliant, not just cheaper
The same project brought the operation into PCI compliance, closing the gap that the old setup had left open. The result is a chain that pays less to process a card and is no longer carrying the risk of an out-of-compliance payment environment, on the point of sale it already runs.